FAQ
Frequently Asked Questions.
Have Any Questions?
What are the safety precautions for using scented candles?
When using, place the candle on a fireproof, stable and unobstructed surface, away from flammable materials such as curtains and paper, while maintaining a safe distance of more than 30cm; never leave a lit candle unattended, and be sure to extinguish it when leaving the room or going to sleep; do not let children or pets come into contact with burning candles; it is recommended to burn for no more than 3 hours each time, and trim the wick to 5-8mm after it cools down to avoid excessive flame and black smoke.
How to choose the right fragrance? Are there recommended scenarios?
You can choose according to your usage needs and scenarios: ① For sleep aid and relaxation, select wooden scents (such as cedarwood, sandalwood) and floral scents (such as lavender, chamomile), suitable for bedrooms and bedtime use; ② For refreshing and invigorating, choose citrus scents (such as orange, grapefruit) and herbal scents (such as mint, eucalyptus), ideal for studies and offices; ③ To create a warm atmosphere, opt for fruit scents (such as strawberry, peach) and sweet scents (such as vanilla, caramel), perfect for living rooms and gatherings; ④ Pregnant women or those with sensitive skin are advised to prioritize mild fragrances labeled "natural plant essential oils" and "no added fragrances", and try the scent in a small space before use.
What to do if "tunneling effect" (burning hollow in the middle, unmelting around) occurs after the candle burns?
The "tunneling effect" is mostly caused by not allowing the candle surface to fully melt during the first burn (it is recommended to burn for 2-4 hours for the first time until a uniform wax pool forms on the candle surface). If this situation has already occurred, after the candle cools down, gently scrape off the excess unmelted wax around with a blade to keep the wax surface around the wick flat; during subsequent use, ensure sufficient burning time each time to allow the wax pool to spread evenly, while maintaining the wick length within the standard range.
Is it a quality issue if the scented candle barely emits fragrance when unlit?
It is not a quality issue! The fragrance release of scented candles mainly relies on the heat during burning to volatilize and diffuse the essential oils. Only a faint fragrance is emitted when unlit, especially natural essential oil-based candles with even weaker cold fragrance, which is a normal phenomenon. If you want to smell a light fragrance even when unlit, you can place the candle in a well-ventilated small space (such as a wardrobe or bathroom), or gently scrape a small amount of wax shavings into a sachet.
After using the candle, there is a small amount of remaining wax that cannot be burned. Can it be recycled or reused?
Yes! The remaining wax can be collected for secondary use: ① For candles of the same fragrance, put the wax pieces into a heat-resistant container, melt them by heating in water, pour into a new candle container (with a new wick placed in advance), and it will become a new candle after cooling; ② Different fragrances can be mixed to create a "custom scent", or used to make scented wax slices (add dried flowers and hemp rope, hang for use after cooling); ③ If recycling is not needed, it is recommended to put the remaining wax pieces into a sealed bag after cooling and use them as dehumidification and deodorization bags in shoe cabinets and drawers.
